Shipping policy
Shipping Policy
At SK Gift Store, we understand the importance of a smooth and efficient shipping process. We strive to provide our customers with a seamless experience from the moment they place their order to the moment it arrives at their doorstep.
Shipping Methods:
Standard Delivery: This method typically takes 10–15 business days for delivery.
Fast Delivery: This method typically takes 5–7 business days for delivery with extra charges.
Order Processing Time:
Once you place an order with us, our team works carefully to process and prepare your package for shipment.
Orders are usually processed within 2–3 business days, excluding Sundays and public holidays.
After your order is shipped, tracking details will be shared via WhatsApp, email, or SMS.
Tracking Your Order:
We understand the importance of tracking your parcel and knowing its delivery status. Once your order is shipped, you will receive a tracking number which can be used to track your shipment through the courier website.
Shipping Availability:
We currently deliver across India. Delivery time may vary depending on your location and courier availability.
Incorrect Address / Failed Delivery:
Please ensure that your shipping address and phone number are correct while placing your order.
If an order is returned due to:
Incorrect address
Customer unavailable
Parcel refusal
then re-shipping charges may apply.
Lost or Damaged Packages:
In the rare event that your package arrives damaged or you receive the wrong product, please contact us within 24 hours of delivery with:
Clear photos/videos
Parcel opening video
We will review the issue and assist you accordingly.
Customer Satisfaction:
At SK Gift Store, customer satisfaction is our priority. If you have any questions regarding shipping or delivery, feel free to contact us anytime.